Talent and Operations Strategist

4 days ago


Mandaluyong City, National Capital Region, Philippines Remitly, Inc. Full time
Talent and Operations Strategist

Join our mission to transform lives with trusted financial services at Remitly, Inc. We are seeking a seasoned Talent and Operations Strategist to lead our workforce optimization efforts and drive business growth.

In this critical role, you will leverage your expertise in talent management, operations, and strategy to develop and execute plans that enhance customer experience and drive revenue growth. You will work closely with cross-functional teams to identify opportunities for process improvement and implement changes that optimize our workforce.

Key Responsibilities:

  • Develop and implement strategic plans to optimize workforce management, improving efficiency and productivity.
  • Lead cross-functional teams to analyze and address operational challenges, implementing solutions that enhance customer experience and drive business growth.
  • Collaborate with Remitly's ML, Analytics & Workforce team to develop and refine predictive models and forecasts.
  • Develop and maintain accurate and timely reports to inform decision-making and track progress against goals.
  • Identify and prioritize areas for process improvement, implementing changes to optimize workforce management.


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