
Strategic Growth Professional
1 week ago
This role is a vital part of our daily operations and growth strategy, focusing on three key areas:
- Phone Reception & Dispatch: You will be the first point of contact for clients, handling all incoming calls, dispatching calls to the right team members, taking accurate and detailed messages, and quickly learning our team structure to ensure smooth communication.
- Business Development Support: You'll work closely with the Business Development Manager, supporting business development efforts, managing a database of prospects, following up on leads, preparing management agreements using Zip Forms, and handling new client onboarding paperwork.
- Database Management: You will be responsible for maintaining our database of prospects, ensuring all information is accurate and up-to-date.
The ideal candidate has:
- Critical Thinking Skills: You must be able to solve problems and make decisions independently.
- 2+ Years of Customer Service Experience: A proven track record of providing exceptional service.
- 2+ Years of Sales or Business Development Experience: Experience with lead management and client onboarding is a huge plus.
- Pleasing, Upbeat Personality: You are the voice of our company, and a positive, can-do attitude is a must.
- Exceptional Communication Skills: You can communicate clearly and professionally, both verbally and in writing.
This is an exciting opportunity to grow your career while making a meaningful contribution to our organization.
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