Technical Service Specialist
2 days ago
The role of a Support Analyst is critical to delivering exceptional client service and ensuring seamless technical operations.
Key Responsibilities:- Resolve customer support tickets in a timely manner.
- Troubleshoot complex technical issues, including SQL, Linux, networking, and VPNs.
- Collaborate with clients to achieve the best possible outcomes.
- Provide after-hours/holiday support as needed.
- A minimum of 4 years' experience in SQL, production environments, and client support.
- Strong knowledge of Linux OS and network administration.
- Familiarity with relational databases, including Oracle and PostgreSQL.
- Excellent communication and problem-solving skills are essential.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- The chance to work on cutting-edge Smart Grid solutions.
- Cloud systems expertise, or knowledge of Java/JSP/jQuery, and/or Salesforce admin experience.
- Industry exposure within the utility sector or Smart Grid.
- ITIL/ITSM background and certifications.
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Technical Service Provider
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Technical Support Specialist
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General Santos, Soccsksargen, Philippines beBeeITSupport Full time ₱60,000 - ₱85,000We're looking for an IT professional to join our team as a Technical Support Specialist.This is a role that offers the perfect blend of technical expertise and customer service skills. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our internal teams and external clients.Key...
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General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱30,000 - ₱45,000Job Opportunity:We are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide first-level support for technical issues in a contact center environment.Key Responsibilities:Respond to technical support calls, emails, or chats from customers, offering expert advice and guidance.Troubleshoot hardware, software, and...
