Fire Alarm Operations Lead

7 days ago

Manila, National Capital Region, Philippines beBeeFireAlarmService Full time ₱800,000 - ₱1,300,000
Job Description

We are seeking an experienced and highly organized Fire Alarm Service Manager to lead our service operations. This role is responsible for managing service delivery, coordinating technicians, and ensuring prompt responses to customer inquiries.

  • Answer fire alarm-related inquiries and assist customers with their concerns.
  • Respond to off-hours answering service calls and ensure emergency service needs are met.
  • Schedule service calls based on priority and availability.
  • Coordinate and schedule technicians to ensure efficient deployment of resources.
  • Provide customers with timely notifications and updates on service status.
  • Assess fire alarm system issues remotely and determine whether a technician needs to be dispatched.
Required Skills and Qualifications
  • Proven experience in fire alarm systems and troubleshooting technical issues.
  • Strong organizational and problem-solving skills with the ability to manage multiple tasks.
  • Excellent communication skills, both verbal and written.
  • Ability to diagnose issues remotely and provide appropriate solutions.
Benefits

This role offers a unique opportunity to work in a fast-paced environment and contribute to the success of our organization.

Others

If you have a passion for delivering exceptional service and leading a team of skilled technicians, we encourage you to apply for this exciting opportunity.

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