Fire Alarm System Specialist

6 days ago

Manila, National Capital Region, Philippines beBeeFireAlarmSystem Full time ₱15,000 - ₱20,000
Fire Alarm System Specialist Position

We are seeking an experienced Fire Alarm System Expert to effectively manage our Service Department.

  • Duties include answering and managing incoming service calls, responding to off-hours inquiries, scheduling service appointments, and communicating with customers via email and phone.
  • The ideal candidate will provide timely notifications and updates to customers, assess fire alarm system issues remotely, determine appropriate action, and maintain service records in compliance with industry standards.
Requirements:
  • Experience: A minimum of 1 year of hands-on experience with fire alarm systems is required.
  • Technical Knowledge: The ability to diagnose fire alarm issues over the phone and recommend the best course of action is essential.
  • Communication Skills: Strong verbal and written skills for effective customer interactions are necessary.
  • Organizational Skills: Ability to manage schedules, prioritize tasks, and coordinate with technicians efficiently is a must.
  • Problem-Solving: Quick decision-making skills to determine service requirements are crucial.
  • Software Proficiency: Experience using scheduling and service management software is preferred.
Preferred Qualifications:
  • Certifications in fire alarm systems or related fields are beneficial.
  • Previous experience managing a service department or team is advantageous.
  • Familiarity with industry regulations and compliance standards is highly valued.

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