Strategic Workforce Manager Role in Cebu City

19 hours ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

Job Title: BPO WFM/Workforce Manager

Job Summary

We are seeking an experienced Workforce Manager to join our team in Cebu City.

Responsibilities:

  • Develop and implement effective workforce management strategies
  • Manage and optimize resources to achieve business objectives
  • Collaborate with cross-functional teams to drive business results

Requirements:

  • 5+ years of experience in WFM managerial role in BPO
  • Experience handling the ERLANG tool
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment

Working Conditions:

  • On-site in Cebu City
  • Shift schedule available
  • Flexible working hours


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