TASQ Staffing Solutions

23 hours ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

Company Overview

  • TASQ Staffing Solutions is a leading provider of workforce management solutions.

Job Description

As a Workforce Manager, you will be responsible for managing a team of professionals in Cebu City.

Key Responsibilities:

  • Capacity planning and scheduling
  • Real-time management and reporting
  • Leadership of internal and external calls

Required Skills and Qualifications

  • Bachelor's degree or equivalent
  • 5+ years of experience in WFM managerial role in BPO
  • Experience handling the ERLANG tool
  • Excellent skills in capacity planning, scheduling, real-time management, and reporting
  • Presentation skills
  • Able to lead internal and external calls

Working Environment

  • On-site in Cebu City
  • Shift schedule available
  • Flexible working hours


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