Retail Store Operations Manager

2 days ago


Cebu City, Central Visayas, Philippines OLYMPIC VILLAGE ENTERPRISES INC. Full time

About the Role

As a Retail Store Operations Manager at Olympic Village Enterprises Inc., you will play a crucial role in overseeing the daily operations of our retail store. Reporting directly to the Area Sales Managers and VP-Retail Operations, you will be responsible for managing all aspects of store management, ensuring seamless execution of business plans, and maintaining optimal customer service standards.

Key Responsibilities

  • Directly manage the store from all aspects of management, including sales, inventory, staff supervision, and customer service.
  • Represent the store in Monthly Sales Meetings and Business Planning sessions, effectively communicating with stakeholders and team members.
  • Analyze brands and develop strategies to achieve set sales quotas, coordinating with store staff to ensure sufficient inventory levels.
  • Maintain strong relationships with vendors, mall administrators, and third-party agencies through effective communication and negotiation skills.
  • Ensure compliance with company standards and maintain a high level of customer satisfaction.
  • Foster a positive work environment by encouraging staff interaction with customers and promoting employee growth and development.
  • Perform other tasks assigned by superiors as needed.

Benefits

  • A competitive salary package based on relevant work experience.
  • Participation in an incentive program to reward outstanding performance.
  • Paid mandatory government contributions.
  • Medical and dental benefits.
  • Opportunities for career advancement and professional growth.
  • Regular performance evaluations and feedback.
  • Other perks and benefits as per company policy.

Requirements

  • Candidates must hold a Bachelor's degree in Business Studies, Administration, Management, Marketing, or a related field.
  • At least 1-4 years of experience in sales, retail, or a related field is preferred.
  • Strong customer service skills and excellent interpersonal and communication abilities are essential.
  • Ability to work well under pressure and adapt to changing situations.
  • Willingness to work flexible hours, including weekends and holidays, as required.
  • Ability to relocate to Ayala Center Cebu, if necessary.


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