Retail Store Operations Manager
2 days ago
About the Role
As a Retail Store Operations Manager at Olympic Village Enterprises Inc., you will play a crucial role in overseeing the daily operations of our retail store. Reporting directly to the Area Sales Managers and VP-Retail Operations, you will be responsible for managing all aspects of store management, ensuring seamless execution of business plans, and maintaining optimal customer service standards.
Key Responsibilities
- Directly manage the store from all aspects of management, including sales, inventory, staff supervision, and customer service.
- Represent the store in Monthly Sales Meetings and Business Planning sessions, effectively communicating with stakeholders and team members.
- Analyze brands and develop strategies to achieve set sales quotas, coordinating with store staff to ensure sufficient inventory levels.
- Maintain strong relationships with vendors, mall administrators, and third-party agencies through effective communication and negotiation skills.
- Ensure compliance with company standards and maintain a high level of customer satisfaction.
- Foster a positive work environment by encouraging staff interaction with customers and promoting employee growth and development.
- Perform other tasks assigned by superiors as needed.
Benefits
- A competitive salary package based on relevant work experience.
- Participation in an incentive program to reward outstanding performance.
- Paid mandatory government contributions.
- Medical and dental benefits.
- Opportunities for career advancement and professional growth.
- Regular performance evaluations and feedback.
- Other perks and benefits as per company policy.
Requirements
- Candidates must hold a Bachelor's degree in Business Studies, Administration, Management, Marketing, or a related field.
- At least 1-4 years of experience in sales, retail, or a related field is preferred.
- Strong customer service skills and excellent interpersonal and communication abilities are essential.
- Ability to work well under pressure and adapt to changing situations.
- Willingness to work flexible hours, including weekends and holidays, as required.
- Ability to relocate to Ayala Center Cebu, if necessary.
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