Digital Solutions Strategist

The Commercial Manager plays a crucial role in strengthening and expanding the company's presence as a leading provider of digital insurance solutions. With a dual focus on managing existing client relationships and sourcing new business partners, this role ensures that innovative insurance products meet evolving customer needs.

• Nurture relationships with existing clients and partners to maximize satisfaction, loyalty, and retention.
• Understand each partner's goals and collaborate closely to identify opportunities for upselling, cross-selling, and expanding their use of digital insurance solutions.
• Work with internal teams to ensure seamless delivery of services and a positive partner experience.
• Assess partner performance and provide insights and solutions to enhance their experience and drive mutual growth.
• Lead renewal discussions and negotiate terms that support both partner objectives and commercial goals.

• Identify and develop new business opportunities focusing on strategic partnerships that align with the mission to make insurance accessible, affordable, and inclusive.
• Conduct market research to build a pipeline of potential partners who can benefit from digital insurance solutions.
• Presentation of product suite to prospective clients demonstrating how solutions can add value to their business and customers.
• Collaborate with prospective partners to structure agreements and negotiate terms that create long-term value and growth for both parties.
• Stay informed on industry trends, competitor activity, and evolving customer needs to guide business development strategies.

• Collaborate closely with the Head of Commercial to align on commercial strategies that support existing and new partnerships.
• Coordinate with product, operations, marketing, and finance teams to tailor solutions that meet partner requirements ensuring operational efficiency and compliance.
• Engage in cross-functional projects that enhance the ability to deliver seamless and effective insurance solutions across various markets.
• Facilitate smooth communication and project coordination between departments to support partner onboarding and optimize ongoing account management.

• Track and evaluate performance across both account management and new business initiatives using data-driven insights to optimize strategies and decision-making.
• Prepare and deliver regular updates to the Head of Commercial highlighting partnership growth key achievements challenges and emerging opportunities.
• Establish and monitor KPIs related to account management and business development ensuring alignment with broader commercial and strategic objectives.

• Bachelor's degree in Business Marketing Finance or a related field; experience in the insurance fintech or tech industries is preferred.
• 5+ years of experience in account management business development or sales with a demonstrated focus on client relationship management and business growth.
• Deep understanding of the insurance industry and digital solutions ideally with experience in insurtech or related fields.
• Proven track record in managing and expanding client relationships as well as identifying and securing new business opportunities.
• Strong communication negotiation and presentation skills with an ability to connect effectively with diverse audiences.
• Highly collaborative with experience working across teams and departments to deliver integrated solutions.
• Strong organizational skills and an analytical mindset with the ability to handle multiple accounts and projects simultaneously.

• Comprehensive Health Coverage: HMO coverage starting Day 1 with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.