Virtual Support Professional

4 days ago


Lipa City, Calabarzon, Philippines Talentsource Full time

About Us: Talentsource is a dynamic organization dedicated to delivering exceptional customer experiences.

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Salary: The compensation package for this role includes a monthly salary of $800-$1400, providing a competitive edge in the industry.

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Job Description:

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We are seeking an organized and proactive Customer Service Specialist/Virtual Assistant to join our team. As a key player in managing customer inquiries, coordinating projects, and handling scheduling tasks, you will be responsible for ensuring seamless customer experiences.

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Responsibilities:

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  • Customer Support: Efficiently manage and resolve inbound customer support tickets, addressing issues promptly and accurately.\
  • Project Management: Monitor project deadlines and ensure the team remains on task, tracking progress to meet deliverables.\
  • Scheduling & Coordination: Organize the team's schedule, handle meeting coordination, attend meetings as a note-taker, and compile meeting summaries & action items.\
  • Ad Hoc Tasks: Take on miscellaneous tasks that arise during the day, streamlining workflows for you and the team.\
  • Qualifications: Multiple years of experience in customer support or virtual assistant roles, strong organizational and project management skills, ability to work independently and proactively solve problems, excellent communication skills, and experience with scheduling tools, project management software, and customer support platforms.\
  • Avoidance: Availability to work full-time (no other jobs, clients, freelance commitments), working during US EST hours.\
  • Benefits: Paid trial project for final round candidates to assess fit and showcase skills.\


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