Customer Support Specialist

11 hours ago


Lipa City, Calabarzon, Philippines Metacom Full time

Company Overview

About Metacom:

We are a dynamic company that values strong customer relationships. Our goal is to deliver exceptional support to our clients, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a Customer Service Representative to provide top-notch support to our customers. As a member of our team, you'll be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Collaborate with internal teams to resolve complex customer issues

Required Skills and Qualifications

  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of customer service software
  • High school graduate or equivalent required

Benefits

  • Paid time off and holidays
  • Health insurance and 13th month pay
  • Opportunities for career growth and development


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