Healthcare Quality Improvement Professional

4 days ago


Manila, National Capital Region, Philippines Shearwater Health Full time

We are looking for a Medical Delivery Excellence Manager to join our team at Shearwater Health.

In this role, you will play a key part in ensuring the quality of our clinical services and identifying areas for improvement.

About Us

We are a leading healthcare provider with a reputation for delivering high-quality patient care.

Our team is dedicated to providing the best possible outcomes for our patients, and we are committed to continuous improvement and innovation.

Benefits

We offer a comprehensive package of benefits to support your career development and well-being, including:

  • HMO on Day 1 with 2 dependents upon regularization
  • Group Life Insurance
  • Highly Competitive Salary
  • Annual Salary Increase
  • Quarterly Performance Bonus
  • Service Incentive Leave (SIL) with Leave Conversion
  • Work-Life Integration
Responsibilities

Your primary responsibility will be to ensure the quality of our clinical services by monitoring, auditing, reviewing, analyzing, and documenting work processes that further improve clinical operations standards.

This will involve performing quality audits, validating results, and communicating recommendations among responsible departments, designing, reviewing, and amending QA monitoring tools and guides, creating QA reports, and providing data to Quality Assurance leadership.

You will also work closely with the Operations and Training teams to analyze performance feedback and resolve issues.

Qualifications

To be considered for this role, you must have an active local RN license and at least 6 months of related clinical work experience. You must also be flexible to work onsite.

PREFERRED QUALIFICATIONS include QA experience, expertise in related clinical work experience, client techniques, and processes, excellent organizational and planning skills, good attention to detail, excellent oral, written, and interpersonal communication skills, exceptional listening and analytical skills, and knowledge in MS Office applications especially Word, PowerPoint, and Excel.



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