
Plumbing Quality Control Specialist
14 hours ago
We are seeking a skilled Plumbing Quality Assurance Specialist to join our team. In this role, you will be responsible for managing residential work orders, reviewing diagnoses and validating scopes to ensure quality control.
This position requires strong diagnostic skills, with the ability to assess work via photos, videos and notes. You should have hands-on experience in residential plumbing, along with a Master Plumber certification or equivalent.
As a key member of our team, you will play a crucial role in maintaining efficiency and ensuring high-quality results. Your excellent organizational skills will enable you to manage multiple work orders efficiently, while your fluent English language skills will facilitate effective communication with contractors.
The ideal candidate will have 3-5 years of experience in residential plumbing, along with a proven track record of identifying subpar work and guiding contractors towards correct scope. If you possess these skills and qualities, we encourage you to apply for this exciting opportunity.
- Key Responsibilities:
- Manage and review numerous residential work orders daily
- Evaluate contractor reports, photos, and videos for accuracy
- Identify incomplete or inaccurate bids and coordinate with contractors to resolve issues
- Provide technical guidance and escalate quality concerns appropriately
- Ensure all documentation and data entries are accurate and complete
- Serve as the final QA checkpoint before work approval, scheduling, or billing
Benefits:
- $800-$1500/month based on experience
- Annual bonus up to $1,500, including a $500 bonus at 90 days
- 13th-month pay
- HMO coverage for employees and dependents
- 16 days of PTO annually
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