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Head of Service Delivery

1 week ago

Manila, National Capital Region, Philippines Cartrack Full time

We're looking for an experienced Head of Service Delivery who can lead our operations with precision and dedication. As a key member of our team, you'll be responsible for driving customer satisfaction through effective query resolution, product monitoring, and customer retention strategies.

Key Skills:
  • Leadership: Proven track record in team management, with a strong ability to motivate and guide teams towards achieving operational excellence.
  • Customer Focus: Excellent communication and interpersonal skills, enabling you to build strong relationships with customers and internal stakeholders.
  • Analytical Thinking: Strong analytical problem-solving skills, with the ability to identify opportunities for improvement and develop creative solutions.
  • Tech Savviness: Proficient in English, with a solid understanding of technical concepts and a willingness to learn and adapt.