Head of Delivery

2 weeks ago


Manila, National Capital Region, Philippines MicroSourcing International, Inc. Full time
About the Opportunity

We are looking for an experienced Head of Delivery to join our team in the Philippines. The successful candidate will have a strong background in BPO delivery, process optimization, workforce management, and client relations, with experience leading high-growth service delivery operations.

Key Responsibilities:
  • Oversee the delivery of services to clients.
  • Develop and implement strategies to improve operational efficiency and effectiveness.
  • Ensure compliance with local labor laws, industry regulations, and company policies.
  • Collaborate with cross-functional teams to achieve business objectives.

The ideal candidate will have proven experience in BPO delivery and will be able to drive business success through effective leadership and strategic decision-making.

Our Benefits
  • A competitive compensation package.
  • A collaborative and inclusive work environment.
  • Opportunities for career growth and professional development.
  • A chance to work with a pioneer and largest offshore provider of managed services in the Philippines.

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