IT Service Delivery Manager

Job Summary:We are looking for an experienced Service Delivery Manager to oversee the delivery of high-quality services to our clients at IT by Design Philippines Inc. The successful candidate will have a strong understanding of IT service management principles and practices.The Service Delivery Manager will be responsible for leading a team of system...

Responsibilities:Contribute to the continual evolution of the GBS transition methodology through process and tool development.Lead multicultural and multifunctional project teams in delivering transition projects. Teams will be virtual in nature therefore requiring agile and adaptive project management skills.Ensure compliance with project schedules:...

Service Delivery Manager Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team. In this role, you will be responsible for managing the delivery of IT services to internal customers.Main ResponsibilitiesManage the delivery of IT services to internal customers, ensuring high levels of satisfaction and quality.Develop and...

Direct message the job poster from Nezda GlobalFocused on Building Diverse and Inclusive WorkforcesJob Title: Service Delivery ManagerKey Responsibilities:Oversee end-to-end service delivery, ensuring client satisfaction and service quality.Lead and mentor the service delivery team.Manage stakeholder relationships and expectations.Drive continuous...

Job Description:Job Function: Customer Service and Information TechnologyThis is a full-time position that requires a high level of technical expertise and customer service skills. The ideal candidate will have a strong background in IT service management and be able to communicate effectively with customers and internal stakeholders.Main...

Role SummaryThe successful candidate will be accountable for leading the Service Desk team in delivering high-quality services to our clients. This includes managing service delivery, coaching and developing team members, and ensuring adherence to established processes and procedures.Main ResponsibilitiesProvide leadership and guidance to the Service Desk...

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a talented Service Delivery Manager to join our team.This role requires a strong understanding of service delivery, team management, and business operations.The ideal candidate will have experience in managing teams, developing operational strategies, and driving business growth.In this role, you...

VISEO ASIA Manila, National Capital Region, PhilippinesService Delivery ManagerThe Service Delivery Manager will lead our delivery center in Manila. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee...

We are looking for an experienced IT Service Delivery Manager to lead and implement ITIL-based processes across the IT organization. This role requires end-to-end ITIL implementation experience and a strategic mindset to optimize IT service delivery, governance, and continuous improvement. The ideal candidate should have a second-level ITIL certification...

As a Service Delivery Manager, you will be responsible for managing our team of Field Engineers and ensuring the successful delivery of services to our clients.Contact us directly if you have any questions about this open job position.Responsibilities:Have primary responsibility for implementing requirements of the customer contract, defining, planning,...

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.As a Service Delivery Manager, you will be responsible for overseeing the delivery of IT services that support our retail operations. You will leverage ITIL best practices to ensure that services are delivered efficiently and...

Job DescriptionThe Service Delivery Manager will oversee the delivery of IT services for in-scope applications used in AIA Philippines' operations.Key Responsibilities:Monitor and manage team performanceManage business unit escalations and ensure production environments are running normallyMonitor production issues and address them in a timely mannerMitigate...

Job Overview">We are seeking a skilled IT Service Delivery Manager to join our Probe CX team. As an Eastwood Computing Specialist, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.">Main Activities and Responsibilities">Fully onsite duty is required to ensure seamless service...

We are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction. The role involves managing...

Job descriptionObjectives:Provide guidance and assistance to new and existing franchisees regarding onboarding and franchising agreement requirementsEnsure that all onboarding and franchising agreement requirements are complied to by new and existing franchiseesSupport and enable the different verticals within the Network Expansion TeamStrategic...

Lead Team Manager">We are seeking a seasoned IT professional to fill the role of Lead Team Manager. This position is responsible for overseeing the day-to-day activities of our System Administrators and Engineers, ensuring exceptional service delivery.The ideal candidate will have a strong background in customer service handling and managed services, with...

The service delivery manager will be responsible for overseeing the delivery of IT services for the in-scope applications that are being used in AIA PH's operations.Roles and Responsibilities:Monitor and manage team's performanceManage BU's escalations and ensure all production environments are up and running normallyMonitor production issues and ensure all...

QUALIFICATIONSCollege or University Graduate of any course.ITIL / Agile (Any) Certified.Hands-on experience with software developmentExcellent communication skillsProblem-solving aptitudeExperience in leading a team and stakeholder management.PMP / Prince 2 Certified / MBATechnology or Practice Advocate (Gen AI, RPA, Delivery Excellence, Data Analytics,...

Job DescriptionAs the ideal candidate for this role, you will be responsible for ensuring strong customer service levels align with Company objectives. You will support the customer service team in resolving escalated issues or complaints and collaborate effectively with supply chain, sales, and other teams to ensure prompt and accurate order processing and...

Job DescriptionThis Financial Services Delivery Manager position requires a highly skilled professional to manage financial services delivery across multiple projects.Key ResponsibilitiesYou will oversee the delivery of financial services across multiple projects, ensuring timely completion and high-quality results.Develop and implement strategies to improve...