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Service Quality Assurance Manager

2 weeks ago

Davao City, Davao, Philippines Sutherland Global Full time
Required Skills and Qualifications

To succeed in this role, you will need:

  • A Bachelor's Degree in any field (preferred but not required)
  • 1-2 years of experience in a similar role
  • Strong analytical skills to interpret data, identify trends, and suggest improvements
  • Demonstrated leadership skills to take the lead in making improvements and resolving issues
  • Efficient time management and ability to keep track of multiple schedules, meetings, and initiatives
  • Strong verbal and written communication skills to communicate clearly and professionally
  • Excellent working knowledge of MS Office applications