Compliance Quality Expert

6 days ago


Davao City, Davao, Philippines Manulife Full time

We're seeking a highly skilled professional to join our Integrated Compliance Services team at MBPS. As a Quality Analyst - AML Alert Review Team, you will be responsible for conducting quality checks and serving as the process expert for the team.

Job Overview:

The successful candidate will support the ICS First Line Team Leader and Manager in executing strategic initiatives of the function, performing quality assurance activities for transaction monitoring and name scanning, and serving as a process expert and handling escalations efficiently.

Required Skills and Qualifications:

  • A minimum of 2 years' experience in finance, insurance operations, or compliance-related work, with a Bachelor's degree or equivalent combination of education and experience.

  • Quality assurance expertise, including experience in performing quality checks for transaction monitoring and name scanning, and handling escalations efficiently.

  • Strong analytical and problem-solving abilities, proficiency in using Microsoft Office tools, and solid written and verbal communication skills.

  • Capable of leading work improvement initiatives or task forces that impact teams beyond their own, and serving as a backup for ad hoc tasks and daily alerts.



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