Multilingual Call Center Support Specialist

23 hours ago


Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱7,000 - ₱10,000
Call Center Representative

We are seeking a highly skilled and motivated bilingual call center representative to provide exceptional customer support.

The ideal candidate will possess excellent organizational, written, and oral communication skills. Fluency in both English and Spanish is required, as well as 6 months of experience in a voice, email, and chat support environment.

Key Responsibilities:
  • Attend to inbound and outbound calls in a courteous, timely, and professional manner
  • Listen, understand customer needs, and resolve any concerns
  • Research systems to find missing information and coordinate with other departments as needed
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer requests

This is a dynamic and fast-paced work environment where you will have the opportunity to learn and grow with our company's customers.

Requirements:
  • Fluent in English and Spanish
  • Excellent organizational, written, and oral communication skills
  • 6 months of experience in a voice, email, and chat support environment
Benefits:

This role offers a unique opportunity to develop your skills and contribute to a team-oriented setting.



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