Call Center Customer Service Position
6 days ago
This role involves handling inbound calls and emails, resolving customer inquiries, and collaborating with internal teams to ensure prompt order processing.
Key Responsibilities:- Manage inbound calls and emails professionally.
- Resolve customer inquiries and requests, ensuring high customer satisfaction.
- Collaborate with various internal teams for prompt and accurate order processing and delivery.
- Elevate customer feedback as needed.
Additionally, this position involves identifying opportunities for new business development through lead follow-up and research on target clients. The ideal candidate possesses call center experience, strong English skills, and excellent computer and typing abilities.
Required Skills and Qualifications:- At least 6 months of call center experience.
- Proficient English language skills (speaking and writing).
- Own computer, Microsoft Office suite, telephone, and reliable internet service.
- Excellent computer and typing skills.
- Strong interpersonal and communication skills.
- Must be well organized and detail oriented.
This is an entry-level full-time position offering a competitive salary and benefits package. We value our employees and provide opportunities for growth and development.
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