Help Desk Support Specialist

1 month ago


San Fernando, Central Luzon, Philippines Work Services Full time
Job Title: Customer Service Representative

About the Role:

At Work Services, we are seeking a highly skilled and experienced Customer Service Representative to join our team in Clark Pampanga. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service to ensure satisfaction.

Key Responsibilities:

• Handling customer inquiries and resolving issues in a timely and professional manner;
• Providing exceptional customer service to ensure satisfaction;
• Demonstrating strong interpersonal skills for effective communication;
• Managing customer support tasks effectively with computer literacy;

Qualifications:

• At least 3 months Call center experience;
• Customer Service Representatives and Customer Support skills;
• Interpersonal Skills for effective communication;
• Computer Literacy for handling customer inquiries;
• Customer Satisfaction knowledge and experience;
• Ability to multitask and prioritize tasks efficiently;
• Strong problem-solving skills and attention to detail;
• Previous experience in a customer service role is a plus;
• Fluency in multiple languages is an advantage;

Why Work with Us:

At Work Services, we offer a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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