Client Experience Manager

19 hours ago


Ayala Alabang, National Capital Region, Philippines beBeeCommunication Full time ₱600,000 - ₱800,000
Customer Success Role Overview

DrBalcony seeks a proactive and enthusiastic customer success specialist to ensure client satisfaction and support throughout their engagement.

Key Responsibilities
  • Act as primary point of contact for clients, ensuring their satisfaction and success throughout their journey.
  • Onboard new clients, helping them understand DrBalcony's services, processes, and value propositions.
  • Build strong relationships with clients by offering proactive support, regular check-ins, and clear communication about project timelines and updates.
  • Resolve client issues promptly by working closely with internal teams, such as engineering, sales, and project management.
Requirements
  • Bachelor's degree in business administration, communications, or a related field (or equivalent experience).
  • 3-5 years of experience in customer service, account management, or a client-facing role (experience in the construction or engineering field is a plus).
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients.


  • Ayala Alabang, National Capital Region, Philippines beBeeSuccess Full time ₱4,500,000 - ₱5,500,000

    The Client Success Coordinator is a pivotal role within our organization, responsible for delivering an exceptional client experience. This encompasses managing the onboarding process, ensuring quality assurance, and guaranteeing the successful fulfillment of all services.">This position demands strong communication, problem-solving, and organizational...


  • Ayala Alabang, National Capital Region, Philippines beBeeCommunicator Full time $45,000 - $75,000

    Job DescriptionAs a Sales Representative, you will be responsible for guiding clients through their initial interaction with our legal team. Your exceptional communication skills and ability to create a positive first impression will set the tone for a successful partnership.You will manage incoming calls from prospective clients, answer their questions, and...


  • Ayala Alabang, National Capital Region, Philippines beBeeCustomerAdvocate Full time ₱3,000,000 - ₱5,000,000

    About This RoleWe're seeking a customer advocate to deliver exceptional client experiences and create meaningful connections with diverse people worldwide. Our goal is to provide dignified work opportunities in communities globally.


  • Ayala Alabang, National Capital Region, Philippines beBeeDedication Full time ₱900,000 - ₱1,500,000

    About UsWe deliver world-class client experiences while creating access to dignified, meaningful work in communities worldwide.Our core values include Authenticity, Curiosity, Dynamism, Ambitious Vision, and Operational Excellence. These values guide our approach to partnerships, community engagement, and internal operations.


  • Ayala Alabang, National Capital Region, Philippines beBeeClientExperience Full time $50,000 - $75,000

    Revolutionize Your Career in Client ExperienceAs a leading player in the criminal defense field, we're on a mission to redefine the way our clients interact with us. Our team of experts is dedicated to providing exceptional service and support to ensure that every client feels valued and heard.About the RoleIn this role, you'll be at the forefront of our...


  • Ayala Alabang, National Capital Region, Philippines beBeeClient Full time ₱500,000 - ₱700,000

    Sales Representative RoleAs a sales representative, you play a vital role in delivering exceptional client experiences.About the JobProcess high-volume inbound calls with precision, responding to client inquiries and setting up consultations with legal experts.Partner with internal teams to coordinate appointment setting and follow-up, ensuring seamless...


  • Ayala Alabang, National Capital Region, Philippines DATABLAZERS INC. Full time ₱40,000 - ₱45,000 per year

    Job Descriptions:We are seeking a Client Services Manager to take a lead role in building and managing our new internships division. As the first hire in this team, you will work directly under the guidance of the company directors to establish and manage processes, build strong relationships with overseas clients, and ensure the delivery of excellent...

  • Senior Client Manager

    17 hours ago


    Ayala Alabang, National Capital Region, Philippines beBeeClient Full time ₱30,000 - ₱50,000

    Strategic Client AdvocateWe seek a seasoned client advocate to drive exceptional customer experiences and foster lasting relationships.This role involves close collaboration with sales teams to identify opportunities, define project scopes, and allocate resources effectively. You will serve as the primary point of contact for new clients and handle client...


  • Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱35,000 - ₱50,000

    Customer Service Representative Job SummaryJob Description:As a Customer Service Representative, you will be responsible for providing exceptional service to our clients via phone, email, and text. You will assist with claims processes, manage administrative tasks, and contribute to marketing efforts.Key Responsibilities:Process claims in a timely and...


  • Ayala Alabang, National Capital Region, Philippines beBeeCustomer Experience Full time ₱300,000 - ₱400,000

    Job Description:We are seeking an experienced professional to lead our post-sales support operations in the industrial automation sector.This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.You will lead a...