Technical Support Expert

2 days ago

Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time $60,000 - $80,000

Job Title: Technical Support Expert

Overview

We are seeking a skilled and experienced Technical Support Expert to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

This is an exciting opportunity for a motivated and organized individual who is passionate about delivering outstanding results and exceeding customer expectations.

Responsibilities
  • Provide technical support to customers via phone, email, and chat
  • Respond to customer inquiries and alerts in a timely and professional manner
  • Diagnose and resolve technical issues efficiently and accurately
  • Evaluate customer needs and identify opportunities for improvement
  • Develop and maintain relationships with clients to ensure their satisfaction
Requirements

To be successful in this role, you will need:

  • 3+ years of experience in technical support or a related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Able to work effectively in a fast-paced environment
  • Ability to handle multiple priorities and deadlines
Benefits

We offer a comprehensive benefits package including:

  • Paid Time Off
  • Training & Development

If you are a driven and results-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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