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Client Assistance Representative

1 week ago

Taguig, National Capital Region, Philippines Neksjob Corporation Full time

Neksjob Corporation is a global leader in the industry, and we are seeking talented individuals to join our team as Customer Service Representatives. In this role, you will play a critical part in building and maintaining strong relationships with our customers, resolving their concerns, and ensuring their satisfaction.

About the Job

This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment, are passionate about delivering exceptional service, and have a customer-centric approach. You will work closely with customers to understand their needs, provide solutions, and ensure their satisfaction.

Key Responsibilities
  • Manage customer interactions and resolve issues in a timely and efficient manner
  • Provide product information and recommendations to customers
  • Maintain accurate records of customer interactions and transactions
Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent experience
  • Previous experience in a customer-facing role, preferably in a call center or retail environment
  • Excellent written and verbal communication skills
  • Ability to work in a team environment and prioritize multiple tasks
Benefits

We offer a comprehensive benefits package that includes:

  • A competitive salary and performance bonuses
  • Career advancement opportunities within the company
  • Promotion from within policy
  • Comprehensive healthcare benefits and employee assistance programs