Digital Sales Professional

1 month ago


Taguig, National Capital Region, Philippines Gainstrong Careers Full time

**About Us at Gainstrong Careers**

We are a forward-thinking company dedicated to providing top-notch sales services.

**Salary Information**

The estimated annual salary for this role is around $40,000 - $60,000, depending on location and experience.

**Job Description**

As an E-Commerce Sales Specialist, you will be responsible for meeting and exceeding sales targets while ensuring excellent sales services. You will manage and engage customers using web-based communication channels.

**Key Responsibilities:**

  • Quick Response: Respond promptly and effectively handle customer inquiries, objections, and close sale in a polite, friendly, and professional manner via chat and phone calls.
  • Selling and Management of Selling Platforms: Utilize websites, social media platforms (Facebook, Instagram, TikTok), and e-commerce platforms (Lazada, Shopee, Zalora) to sell products.
  • Upselling and Cross-Selling: Suggest related products or services to enhance the customer's experience.
  • Prepare Daily and Monthly Sales Reports: Generate accurate and detailed reports to track sales performance.

**Client Relationship**

Establish and maintain strong relationships with clients through regular follow-ups and gathering feedback.

**Customer Service**

Provide exceptional after-sales service by addressing customer complaints, returns, and refunds promptly and professionally.

Fulfill Customer Requests: Cater to same day delivery booking, product reservations, and monogramming needs.

**Operations**

Manage orders via same day delivery or parcel tracking, packing, and recording purchased orders, as well as periodic inventory checks.

**Required Skills and Qualifications**

To succeed in this role, you should possess:

  • Female
  • College Graduate
  • At least 2 years' work experience in online selling
  • Sales-oriented and can-do attitude mindset
  • Knowledge in online marketing trends (Social Media, Website, and Online selling platforms)
  • Comfortable with numbers and using Microsoft Excel for sales reports

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