Chief Customer Experience Coordinator

11 hours ago


Calamba, Calabarzon, Philippines beBeeCustomerSupport Full time $35,000 - $45,000

This role is pivotal to our business success by providing exceptional customer experience and support to valued clients.

Key Responsibilities:
  • Provide top-notch customer support and manage client communications effectively
  • Handle inbound calls and email inquiries with precision
  • Perform administrative tasks such as accounts receivable, accounts payable, work order processing, notices, compliances, lease renewals, document preparation, and email management efficiently
  • Develop and execute impactful marketing strategies and manage social media presence
  • Ensure compliance with client-specific Standard Operating Procedures and stay updated on changes
  • Represent our company's core values professionally
  • Provide data and information to leadership as required
  • Perform additional services as needed
Requirements:
  • Fluent English skills are essential
  • Background checks may be necessary
  • American accent is preferred
  • A quiet home office environment is required
  • Availability for graveyard shifts is necessary
  • A reliable internet connection (at least 10MBPS) with backup available is crucial
  • A dependable electricity supply with power backup available is essential
  • Computer specifications: at least an 8-gen i3 processor, 8GB RAM, Windows or MAC, SSD Disc are necessary


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