Customer Service Team Lead

5 days ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

At Neksjob Philippines, we are seeking an experienced Customer Service Team Lead to join our team. This role will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide customer service and support via phone, online chat, or text
  • Analyze and resolve customer issues in a timely and professional manner
  • Act as liaison between customers, production, and distribution departments
  • Manage and oversee the implementation of short-term activities within the team

The ideal candidate will have comprehensive knowledge of customer service principles and practices, as well as excellent communication and problem-solving skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.



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