Customer Service Team Lead

At Neksjob Philippines, we are seeking an experienced Customer Service Team Lead to join our team. This role will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide customer service and support via phone, online chat, or textAnalyze and resolve customer issues in a timely and professional...

This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...

NTT DATA North America is seeking a highly skilled Customer Service Team Lead to join our team in Quezon City. As a Senior Call Center Representative, you will be responsible for answering inbound calls regarding verification of health insurance benefits, eligibility and claim status.You will support less experienced team members and handle escalated issues....

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

About the Job: LeadAdvisors.com is looking for dynamic and motivated Lead Generation Specialists to join our team for a US-based campaign. If you have experience in sales, outbound calling, and handling US-based clients, this is the perfect opportunity to grow your career You will be responsible for driving revenue by selling our financial services and loan...

Job Overview:We're looking for an exceptional Operations Manager to lead our Customer Care team at SuperStaff. In this role, you'll oversee the management and development of the operational team, ensuring seamless execution of day-to-day activities.Key Accountabilities:Resource allocation and utilization to optimize Customer Care performance.Performance...

Company Overview">We are a leading provider of service solutions dedicated to delivering exceptional experiences for our clients and their customers. Our team is passionate about making a positive impact, and we're looking for like-minded individuals to join us.Job Summary">As a Receptionist with Topserve Service Solutions Inc., you will be the first point...

**Job Overview:**DTW Philippines OPC is seeking a highly skilled Sales Support Supervisor to lead our Customer Experience team. As a key member of our team, you will be responsible for delivering exceptional service to our clients and driving business results.**Key Responsibilities:**Schedule Management: Prepare and manage weekly work schedules to...

Under the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests through email and phone and updates the schedule board.Logs and...

On-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionJOB DESCRIPTIONUnder the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD...

We are seeking an experienced Service Desk Team Lead to join our team at WeSource Management Consultancy Firm in Makati.In this role, you will be responsible for leading a team of Client Support Technicians, ensuring the availability and performance of all client applications, and providing trend analysis to enable informed decisions.You will work closely...

About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed...

Company OverviewH2 Software Consulting Services Inc. is a leading provider of innovative software solutions, dedicated to delivering exceptional results to our clients.Job DescriptionWe are seeking a highly skilled IT Service Desk Team Lead to join our team. As a key member of our technical support services department, you will be responsible for supervising...

Vertiv Co is seeking a Technical Customer Service Lead to join our team. In this role, you will be responsible for leading our customer support team and ensuring that our clients receive exceptional service.Key ResponsibilitiesProviding leadership and guidance to the customer support team, including coaching and training staff to ensure they have the skills...

Chubb Mandaluyong, National Capital Region, PhilippinesReports To: Global Service Desk CoordinatorJob Summary:The Service Desk Team Lead will oversee the daily operations of the service desk team supporting NA, EMEA and parts of APAC regions, ensuring exceptional support for clients and internal users. This role involves managing a team of service desk...

About the RoleWe are seeking a highly skilled Operational Team Lead to join our SuperStaff team. As an Operational Team Lead, you will be responsible for managing and developing our operational team, including recruitment, training, and performance evaluations of team members.Key ResponsibilitiesManage human resources, technology, and infrastructure to...

About the Role:GigaHertz Computer Systems seeks an experienced Branch Manager to lead our retail operations team. As a key member of our leadership team, you will be responsible for driving sales growth, managing branch operations, and delivering exceptional customer experiences.Key Responsibilities:Sales Strategy Execution: Develop and execute effective...

At Topserve Service Solutions Inc, we are seeking a highly skilled and motivated Customer Service Coordinator to join our team. This is an excellent opportunity for individuals who possess exceptional communication skills, attention to detail, and the ability to work in a fast-paced environment.Job Description:We are looking for a professional who can...

About the CompanyFresh Prints is a Print-on-Demand company that empowers online retailers to build scalable businesses.We handle all aspects of production, fulfillment, and customer service, allowing our users to focus on growing their brands. Our customers range from regional outlets to global brands.**Job Description**The Head of Customer Service will lead...

We are seeking an exceptional individual to join our team as a Cash Collection Specialist-Lead to Cash. In this critical role, you will be responsible for maintaining high customer satisfaction while resolving payment discrepancies and ensuring seamless order fulfillment.ResponsibilitiesSome of your key responsibilities will include:Handling customer...