Customer Service Associate

1 week ago


Barcelona, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,600,000

Customer Support Associate Role Overview

  • This position involves interacting with customers to provide exceptional support and resolve routine issues related to client products or services.

Key Responsibilities:

  • Deliver service that meets contractual KPIs
  • Clarify customer needs, use decision-support tools, and provide resolution
  • Listen attentively, demonstrate empathy, and build rapport with customers
  • Maintain basic knowledge of client offerings
  • Prepare accurate work, track information, and respond to inquiries

Candidate Requirements:

  • High school diploma with 3-6 months of relevant experience preferred
  • Strong customer service orientation
  • Effective communication skills
  • Dependable with attention to detail
  • Able to multitask and adapt quickly
  • Tolerant of repetitive work in a fast-paced environment
  • Ability to work as a team member and independently

The ideal candidate will have strong problem-solving skills, be able to work in a team environment, and have excellent communication skills. A high school diploma is required, but relevant experience is preferred.



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