Immigration Case Coordinator

3 days ago


Mandaluyong City, National Capital Region, Philippines Dynamic Talent Solutions, Inc Full time

Dynamic Talent Solutions, Inc. is committed to providing exceptional service to our clients, and we are seeking a dedicated and detail-oriented Immigration Specialist to join our team. As an Immigration Specialist, you will be responsible for preparing complete and accurate applications for visa filing, in accordance with the Immigration process and in respect of contractual SLA's and internal KPIs.

Main Objectives:
  1. Delivering exceptional service to our clients at all times, addressing their queries and concerns with professionalism and courtesy.

  2. Preparing and filing case documents for each assignee and dependent, adhering to strict confidentiality and data protection protocols.

  3. Assisting in collecting or delivering physical documents where in-person appearance is required, utilizing effective communication and interpersonal skills.

  4. Maintaining accurate and detailed records of all case-related activities, ensuring company records are up-to-date for immigration compliance.

  5. Filing/archiving of every case as per ISO requirements, achieving high standards of quality and productivity.

Key Support Tasks:
  1. Requesting cash advances, liquidation of used cash, submission of reports, and supporting government official receipts to Finance, demonstrating a thorough understanding of financial processes.

  2. Inputting all necessary information in Relo-Assist (RA) and CORE, ensuring data accuracy and adherence to established procedures.

  3. Uploading data and approved visa and/or work permit in CORE accurately and in a timely manner upon completion of the service, meeting tight deadlines and striving for excellence.

  4. Providing supportive services to the Philippine immigration team, assisting with various administrative tasks and contributing to team goals.



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