EWB Case Manager

Makati, Metro Manila, Philippines Digital Products and ChannelsPlay a crucial role in ensuring confidence in EWB and KOMO digital services by handling reported fraud and unauthorized transaction complaints against EWB and EWRB accounts to EWB Enterprise Fraud within defined SLA.Conduct surveillance monitoring on social media and other online channels for...

At Eastwestbanker, we are committed to delivering exceptional digital services to our customers. To ensure the highest level of trust and confidence in our platforms, we need a dedicated individual to handle fraud complaints and suspicious activities.Fraud Alert Case ManagementWe require someone to perform daily sweeps of social media posts for digital...

Work Schedule: Full-time, 40 hours per week (10 hours on Monday).Work Setup: Onboarding onsite, with a transition to work-from-home after the onboarding process.Position Overview:We are seeking a resourceful and empathetic Eviction Advisor to join our team. The ideal candidate will possess exceptional communication, problem-solving, and critical-thinking...

P and I Claims Management Inc. requires a highly skilled Case Analysis Director to lead our case analysis team.The ideal candidate will have extensive experience in analyzing complex claims data to identify trends and patterns, and providing actionable insights to inform business decisions.This role involves working closely with cross-functional teams to...

We are seeking a highly skilled Clinical Operations Manager to join our team at Intelassist. The ideal candidate will have experience in customer service, case management, legal research, or sales roles, and be able to leverage that experience to deliver outstanding results.The Key Responsibilities of this role include:Customer Service (Inbound &...

Administrative Services Associate - Facilities ManagementMakati, NCR, Philippines Safety & Security & Administrative ServicesAbout the JobRoleHandle all EWB HOs and stores regarding Smart billing concerns, process billings, and handle all service requests through email (transfer/pull-out to warehouse/stores and head offices). Deal with internal/external...

Administrative Officer - Construction Officer -EMakati, NCR, PhilippinesSafety & Security & Administrative ServicesAbout the jobThe Administrative Officer - Construction Officer -E will perform duties according to established operating procedures and standards set by the department, utilizing acquired skills and experience in designing, planning,...

Job Title: Financial Crime AnalystCompany OverviewJetSon Manpower Agency is a leading staffing solutions provider offering a range of services to meet the needs of clients.Key ResponsibilitiesCollaborate with fraud and BSA/AML teams to receive, analyze, and review new case referrals.Determine whether referrals require escalation for additional case review...

About the RoleWe are seeking a highly skilled HR Manager to join our team in the Philippines. As an HR Manager, you will be responsible for leading a team of People Solutions Partners and providing HR guidance to employees and supervisors.The ideal candidate will have a strong understanding of HR policies, benefits, and processes, as well as excellent...

Job title: Human Resources Manager - Labor RelationQualifications:· Expert in ER/LR, DOLE matters, Employment Law, Legal Assistance· Should be a Lawyer by profession· Experience in the BPO industry·Should have at least 3-4 years in BPO as an HR Labor RelationThe role will be responsible for:· Investigation, resolution, prevention, interpretation of...

As a key member of our team, the Human Resources Manager will play a critical role in establishing and leading a dedicated team as the primary point of contact for all HR-related inquiries and issues from employees and supervisors.This position demands a proactive mindset, exceptional leadership skills, a profound understanding of HR policies, benefits, and...

About the RoleThis role requires a seasoned Project Manager to lead and manage projects and initiatives of Transaction Banking Group (TBG) from initiation through implementation. The successful candidate will have extensive experience in project planning, scope management, resource management, and risk management.ResponsibilitiesEstablish project objectives,...

We are seeking a People Solutions Partner who will play a key role in our human resources department. As a member of our team, you will be responsible for providing HR counsel and handling complex employee and supervisor cases.This position requires excellent communication and interpersonal skills, as well as the ability to navigate complex and ambiguous...

Job SummaryHawodTech Solutions is seeking a highly skilled QA Automation Engineer to join our team. The successful candidate will have experience in building scalable mission critical systems in the cloud and will be passionate about delivering high-quality software solutions.The ideal candidate will have a strong background in software quality assurance and...

JOB DESCRIPTIONMinimum QualificationsBachelor of Science in Banking, Accounting, or Business AdministrationMinimum experience of 5 years including people management.A. Credit Evaluation & ApprovalDirects the day-to-day activities of the Credit Analysts in the evaluation and credit clearance of New and Existing Enterprise Customers.Monitors and ensures that...

Job DescriptionThe Financial Crimes Specialist plays a vital role in detecting and preventing financial crimes within our organization. As a key member of the compliance team, you will be responsible for reviewing case referrals, conducting thorough research, and analyzing data to identify potential risks.Main Responsibilities:Receive and review case...

Functions:• Design and execute test plans on software applications and computer systems • Record and document results and compare to expected results • Detect software failures so that defects may be discovered and corrected • Document issues and maintain them in an issues log • Work with infra team to setup and operate test environments • Work...

Qualifications· - With at least 3yrs experience in managing team of QA Testers. · - Able to manage test resources based on the given testing schedule. · - Monitor test activities ensuring that tasks are completed as scheduled. · - Collect test result and prepare summary report of the progress. · - Prepare test plan and lead...

As a senior litigation attorney, you will be responsible for managing a portfolio of cases and working closely with our team to achieve successful outcomes.Key ResponsibilitiesManage a portfolio of cases and develop effective strategies to achieve successful outcomesAnalyze complex legal issues and provide informed recommendationsMaintain accurate and...

Key ResponsibilitiesActs as the Business Owner of the product/s and ensures timely product delivery and meets the optimum product performance.Introduces new products, features, and innovations using global banks as benchmarks, concepts/ideas from other industries, new technologies, etc.Formulates and recommends strategies and action plans to initiate...