Immigration Specialist

7 days ago


Mandaluyong City, National Capital Region, Philippines Dynamic Talent Solutions, Inc Full time

Job Title: Immigration Case Processor/ Billing Administrator

Location: Onsite in Greenfield, Mandaluyong

Reports to: Immigration Manager / Immigration Team Lead / Consultant

Purpose:

Efficiently prepare complete and accurate applications for visa filing, in accordance with the Immigration process and in respect of contractual SLA's and internal KPIs.

Job Responsibilities:

  1. Providing outstanding service to our clients at all times.
  2. Filing case documents for each assignee and dependent, in accordance with country Policy and/or ISO requirements, including scanning, copying, and preparing hard and/or soft copies of the case documents and all associated correspondence.
  3. Assisting in collecting or delivering physical documents where in-person appearance is required.
  4. Ensuring that company records are up to date for immigration compliance.
  5. Filing/archiving of every case as per ISO requirements.

Immigration Case Processor Responsibilities:

  1. Requesting cash advances, liquidation of used cash, submission of reports, and supporting government official receipts to Finance.
  2. Inputting all necessary information in Relo-Assist (RA) and CORE, ensuring data accuracy.
  3. Uploading data and approved visa and/or work permit in CORE accurately and in a timely manner upon completion of the service.
  4. Providing operational support to the Philippine immigration team.

Additional Responsibilities:

  1. Assisting the Team Lead and Immigration Case Consultant as needed.
  2. Assisting the Immigration Country Manager as needed.
  3. Preparing all reports as requested by the Account within scope.
  4. Assisting Team Leader / Manager to review documents received from clients as needed.
  5. Supporting IMMS team on any work or ad-hoc duties.
Minimum Requirements:
  • At least 1 year relevant work experience preferably in an administrative related role and/or client facing role in a similar industry (immigration, visas, documentation).
Seniority Level:

Associate

Employment Type:

Full-time

Job Function:

Administrative

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