Immigration Specialist
7 days ago
Job Title: Immigration Case Processor/ Billing Administrator
Location: Onsite in Greenfield, Mandaluyong
Reports to: Immigration Manager / Immigration Team Lead / Consultant
Purpose:
Efficiently prepare complete and accurate applications for visa filing, in accordance with the Immigration process and in respect of contractual SLA's and internal KPIs.
Job Responsibilities:
- Providing outstanding service to our clients at all times.
- Filing case documents for each assignee and dependent, in accordance with country Policy and/or ISO requirements, including scanning, copying, and preparing hard and/or soft copies of the case documents and all associated correspondence.
- Assisting in collecting or delivering physical documents where in-person appearance is required.
- Ensuring that company records are up to date for immigration compliance.
- Filing/archiving of every case as per ISO requirements.
Immigration Case Processor Responsibilities:
- Requesting cash advances, liquidation of used cash, submission of reports, and supporting government official receipts to Finance.
- Inputting all necessary information in Relo-Assist (RA) and CORE, ensuring data accuracy.
- Uploading data and approved visa and/or work permit in CORE accurately and in a timely manner upon completion of the service.
- Providing operational support to the Philippine immigration team.
Additional Responsibilities:
- Assisting the Team Lead and Immigration Case Consultant as needed.
- Assisting the Immigration Country Manager as needed.
- Preparing all reports as requested by the Account within scope.
- Assisting Team Leader / Manager to review documents received from clients as needed.
- Supporting IMMS team on any work or ad-hoc duties.
- At least 1 year relevant work experience preferably in an administrative related role and/or client facing role in a similar industry (immigration, visas, documentation).
Associate
Employment Type:Full-time
Job Function:Administrative
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