IT Help Desk Professional
3 days ago
Key Responsibilities
- Provide technical assistance to customers via phone, email, or chat.
- Analyze and resolve technical issues related to computer systems, printers, networks, and device connectivity.
- Work with customers to understand their needs and provide solutions.
- Maintain accurate records of customer interactions.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, or related field.
- At least 6 months of experience in a service desk or technical support role.
- Excellent communication and problem-solving skills.
- Able to work effectively in a team environment.
Benefits
Nityo Infotech offers a competitive salary package, including benefits and bonuses.
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