Current jobs related to Help Desk Support Professional - Taguig, National Capital Region - Gratitude Philippines

  • IT Help Desk Professional

    1 hour ago

    Taguig, National Capital Region, Philippines GetSet Software Full time

    We are seeking an IT Help Desk Professional to join our team at GetSet Software:Respond to customer inquiries regarding technical support services.Collaborate with customers to identify their technical needs and provide suitable solutions.Diagnose and resolve common technical issues effectively.Escalate complex technical issues to higher-level support teams...

  • IT Help Desk Professional

    2 days ago

    Taguig, National Capital Region, Philippines Santa Isabel Full time

    Job DescriptionSanta Isabel is seeking an IT Help Desk Professional to join our team.As a key member of our support team, you will be responsible for providing technical assistance and resolving issues related to hardware and software.Key ResponsibilitiesProvide technical assistance and support via phone, email, and other channels.Respond to customer...

  • Help Desk Technician

    3 days ago

    Taguig, National Capital Region, Philippines IQVIA Argentina Full time

    Job SummaryIQVIA Argentina is seeking a Help Desk Technician to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and customers.ResponsibilitiesProvide first-level technical support via phone, email, or in-person.Document all customer interactions and maintain accurate records in our...

  • Help Desk Operations Coordinator

    2 days ago

    Taguig, National Capital Region, Philippines Livelyhood Enterprises Corporation Full time

    Livelyhood Enterprises Corporation is seeking a highly skilled and detail-oriented Help Desk Operations Coordinator to join our team.Job DescriptionThis is a unique opportunity to work in a fast-paced and dynamic environment, where no two days are the same. As a Help Desk Operations Coordinator, you will be responsible for providing exceptional customer...

  • Help Desk Technician

    1 day ago

    Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job Overview:We are seeking a highly motivated Help Desk Technician to join our team at Eteam Workforce Private Corporation. In this role, you will be responsible for providing technical support to our users and resolving their technical queries.Main Responsibilities:Provide technical support to users via phone, email, or in-person.Document all interactions...

  • Help Desk Specialist

    6 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is hiring a Help Desk Specialist to support our growing customer base. In this role, you will be responsible for resolving technical issues via phone and email, ensuring that our customers receive prompt and professional assistance.About the Job:Resolve customer complaints and issues related to technical support.Analyze and diagnose technical...

  • Help Desk Manager

    4 days ago

    Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    Job Summary:">We are looking for a highly skilled Help Desk Manager to oversee our technical support operations.The ideal candidate will have a strong background in IT and excellent leadership skills.Key Responsibilities:Manage a team of technical support specialistsDevelop and implement effective support strategiesMonitor and analyze support metrics to...

  • IT Help Desk

    4 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

  • Help Desk Expert

    3 days ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time

    iOPEX Technologies is seeking an experienced Help Desk Expert to join our dynamic team. As a Technical Support Specialist, you'll play a vital role in providing top-notch technical support to our customers.About the RoleIn this position, you'll be responsible for:Providing technical assistance and issue resolution to customers via email or remote web...

  • Help Desk Technician

    4 days ago

    Taguig, National Capital Region, Philippines HCLTech Full time

    HCLTech is committed to delivering exceptional customer experiences and seeks a skilled Help Desk Technician to join its team. As a key member of our support infrastructure, this role plays a vital part in ensuring seamless operations and meeting customer expectations.About the JobThe successful candidate will be responsible for providing technical...

  • Help Desk Technician

    2 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Help Desk Technician to join our team at Nityo Infotech. As a member of our technical support team, you will be responsible for providing technical assistance to customers and resolving technical issues in a timely manner.About the Position:Provide technical support to customers via phone, email, or chatAnalyze and...

  • IT Help Desk

    2 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

  • IT Help Desk Technician

    14 hours ago

    Taguig, National Capital Region, Philippines Sutherland Philippines Full time

    Job DescriptionWe are looking for an IT Help Desk Technician to join our team at Sutherland Philippines. As a key member of the support team, you will be responsible for providing expert-level technical assistance to customers via various communication channels.This is an excellent opportunity for individuals with strong technical skills and excellent...

  • Help Desk Expert

    14 hours ago

    Taguig, National Capital Region, Philippines Sutherland Philippines Full time

    About the RoleWe are seeking a highly skilled Help Desk Expert to join our team at Sutherland Philippines. As a key member of the support team, you will be responsible for providing expert-level technical assistance to customers via various communication channels.This is an exciting opportunity for individuals with strong technical skills and excellent...

  • Technical Help Desk Agent

    2 days ago

    Taguig, National Capital Region, Philippines Optum Full time

    About the JobWe are seeking an experienced IT Service Desk professional to join our team at Optum. In this role, you will play a critical part in ensuring the smooth operation of our services by providing technical support to customers.ResponsibilitiesCreate and process all broadband and phone line requests accurately and in a timely mannerUtilize internet...

  • Network Help Desk Technician

    1 hour ago

    Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    We are looking for a Network Help Desk Technician to join our team at Strategic Networks, Inc.About the JobThis role involves providing technical support to end users, ensuring seamless network connectivity and minimal downtime.Key ResponsibilitiesManage incident and request tickets to deliver timely and effective solutions.Analyze completed requests and...

  • Help Desk Operations Director

    2 hours ago

    Taguig, National Capital Region, Philippines Emapta Global Full time

    Position Summary:">We are seeking an experienced IT Support Team Supervisor to join our IT team.The successful candidate will lead a team of IT professionals, ensuring customer-focused service delivery and operational efficiency.This is a great opportunity for someone who enjoys leading a team and has experience in ITIL Support Level 2 with familiarity in...

  • Help Desk Specialist

    2 days ago

    Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    Company Overview:\We are Strategic Networks, Inc., a leading provider of innovative IT solutions.\Our mission is to deliver exceptional customer service and support.\Job Description:\The IT Service Desk is the primary point of contact for customers seeking technical assistance.\As an IT Service Desk representative, you will provide timely and effective...

  • Help Desk Technician

    14 hours ago

    Taguig, National Capital Region, Philippines UnitedHealth Group Full time

    Job SummaryThe Help Desk Technician - Mac OS will provide technical support to customers via phone and remote sessions. This role requires strong problem-solving skills, excellent communication abilities, and a focus on delivering timely resolutions. Primary responsibilities include:Issue Resolution: Establish the root cause of issues and implement effective...

  • Help Desk Engineer

    3 days ago

    Taguig, National Capital Region, Philippines Helloconnect, Inc. Full time

    ResponsibilitiesFirst/Second Line Technical Support: Provide technical assistance to HelloConnect employees via the service desk, face to face and remote channels.Hardware and Software Deployment: Deploy new hardware, software and accounts to our employees.Vendor Management: Manage and communicate with vendors and service providers.Device and License...

Help Desk Support Professional

1 week ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary: Gratitude Philippines seeks an experienced Customer Service Representative to join our team. This role involves handling customer inquiries, resolving issues, and providing solutions that meet customer needs.

About Us:
We're a dynamic and growing organization that values customer satisfaction. Our team is dedicated to delivering exceptional support services to our clients.

Key Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints and issues promptly and professionally
- Provide solutions that meet customer needs and expectations
- Collaborate with other teams to ensure seamless customer experience

Requirements:
- At least 2nd year college education with no back subjects
- Minimum 6 months BPO CSR experience
- Preferably with sales upselling background but not necessary
- Excellent communication and problem-solving skills
- Amenable to working onsite in BGC, Taguig City
- Open to working night shifts