Business Process Transformation Lead

2 days ago

Cebu City, Central Visayas, Philippines beBeeImprovement Full time ₱500,000 - ₱1,000,000
Process Improvement Specialist

This is a role that involves driving operational excellence by identifying and leading improvement efforts for inefficient, manual or redundant processes. You will have the opportunity to shape the future of business process improvements.

About the Role

This position is focused on delivering measurable process improvements that drive impactful change and enhance client and employee experiences. You will lead tactical initiatives from intake to implementation, collaborating with stakeholders to enhance efficiency and experiences.

Key Responsibilities
  • Identify and prioritize process improvement opportunities
  • Develop and implement process improvement plans
  • Collaborate with stakeholders to enhance efficiency and experiences
  • Apply methodologies such as Lean, Six Sigma or Agile based on the problem statement
  • Define KPIs and deliver quantifiable results reflecting business outcomes
  • Engage partners and stakeholders across functions to drive alignment and remove barriers
  • Create and maintain clear documentation, tailoring materials for various audiences
  • Ensure all process changes comply with firmwide policies, risk controls, and compliance standards
Required Qualifications and Skills
  • Experience gathering and analyzing complex processes with business risk comprehension
  • Proven ability to manage projects from inception to completion, ensuring timely delivery
  • Experience applying process improvement methodologies such as Lean, Six Sigma or Kaizen
  • Excellent communication and interpersonal skills for effective teamwork
  • Strong analytical skills with proficiency in data analysis
  • Flexibility to adapt to changing business needs and environments
  • Commitment to continuous improvement and personal growth
Preferred Qualifications and Skills
  • Bachelor's or higher degree
  • Advanced skills in business analysis, design, development, testing and deployment
  • Certification in Lean Six Sigma (Green Belt or Black Belt) is a plus

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