
Business Transformation Specialist
3 days ago
A transformative role awaits - Business Insights Specialist - empowering you to drive change by connecting business needs with innovative solutions. As an Insights & Enablement Associate, you'll be at the intersection of operations and technical teams, uncovering opportunities for growth and translating them into actionable projects. Collaborate with stakeholders, shape demand, and ensure strategic alignment as you guide initiatives from concept to rollout.
Key Responsibilities:- Lead analysis and reporting using various data sources to identify optimization opportunities, providing insights that shape strategic decisions and measure benefits.
- Develop executive-ready recommendations and solutions for business challenges through independent research and analysis.
- Partner with stakeholders to surface, synthesize, and prioritize demand, ensuring strategic alignment and preventing duplication.
- Translate operational challenges and business needs into structured requirements for technical teams, clearly articulating ROI, risk reduction, and efficiency gains.
- Facilitate design workshops, process documentation, and journey mapping to frame opportunities and refine requirements.
- Collaborate with business operations and tech teams throughout solution development and testing, preserving business context.
- Track delivery outcomes, adoption rates, efficiency gains, and ROI metrics; prepare executive-ready reports and presentations.
- Drive post-delivery enablement by overseeing solution adoption, leading user training, facilitating knowledge transfer, and gathering feedback from business units to ensure solutions meet needs.
- Validate delivered solutions against expected outcomes, map current processes, and quantify potential ROI.
- 3+ years of experience in business analysis, process improvement, or operations strategy.
- Strong analytical, qualitative, and quantitative skills; ability to conduct independent research and provide actionable recommendations.
- Knowledge of business information systems and data management practices.
- Experience with Lean Six Sigma, process improvement, or continuous improvement methodologies.
- Ability to document and visualize processes; familiarity with journey mapping techniques and tools.
- Proven problem-solving and critical thinking capabilities.
- Effective communicator with strong verbal and written skills.
- Strong project planning and organizational skills.
- Bachelor's degree or higher.
- Exposure to data visualization tools.
- Background in change management or user adoption.
- Prior experience in preparing executive-level insights and ROI tracking.
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