Aerodynamic Travel Solutions Specialist

1 day ago


Makati City, National Capital Region, Philippines DTW Philippines OPC Full time

Company Overview

DTW Philippines OPC is a leading airline company that operates with excellence and integrity in the travel industry.

Job Summary

We are seeking an experienced and skilled Aerodynamic Travel Solutions Specialist to join our team. As a key member of our sales support department, you will play a vital role in providing exceptional customer service and support to our agents.

Key Responsibilities:

  • Facilitate and guide agents through the process of name changes, ensuring seamless and efficient transactions.
  • Provide comprehensive support and coordination for schedule adjustments, including booking ancillary products when GDS restrictions apply.
  • Efficiently process credit card payments to guarantee accurate and timely transactions.
  • Review and grant ad-hoc approvals for requests outside standard booking conditions.
  • Deliver in-depth knowledge of our airline's products and services to agents.
  • Offer administrative support to ensure contract compliance and timely distribution of tariffs, updates, and other airline-related news to the market.
  • Coordinate and communicate necessary updates to the Agents Website.
  • Generate and manage reports related to requests, issued documents, and TSRs (Ticket Sales Reports).
  • Manage event ticketing for key trade events.
  • Handle group bookings by generating quotes, confirming reservations, processing payments, and issuing tickets.
  • Provide Other Airline (OAL) support with KM sectors.

Qualifications:

  • Possesses a completed degree in Business Administration, Tourism, or related fields.
  • Brings several years of professional experience in tourism sales, ideally within an airline company.
  • Demonstrates deep understanding of the travel industry and aviation market.
  • Shows strong technical understanding of airline operations and various distribution channels used in the marketplace.
  • Exhibits advanced organizational skills and strong communication abilities.
  • Possesses a distinctive sales personality driven by passion for the airline industry and deep understanding of travel and tourism segments.
  • A collaborative team player with ability to work independently and highly self-motivated individual with strong work ethic.
  • Well-versed in Sabre, with comprehensive knowledge of its functionalities and tools, enabling efficient management of bookings, reservations, and other airline-related tasks within the system.

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