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Customer Service Area Head

3 weeks ago

Manila, National Capital Region, Philippines United Neon Advertising Inc. Full time
Key Responsibilities

The Technical Support Area Head will be responsible for:
  • Managing the technical support function, including planning, coordinating, and executing activities to ensure timely and effective resolution of client issues.
  • Developing and implementing processes to improve efficiency and effectiveness, including training staff on new procedures and technologies.
  • Leading a team of technical support specialists, providing guidance, coaching, and feedback to ensure they have the necessary skills and knowledge to deliver exceptional customer service.
  • Collaborating with cross-functional teams, including sales, operations, and engineering, to ensure seamless integration of services and deliverables.


This is an exciting opportunity for a motivated and results-driven professional to join our team and make a real impact on our customers' experiences.