Service Delivery Team Head

We are seeking an experienced Head of Service Delivery to lead our Offshore Team at MicroSourcing. This role requires a strong background in BPO operations, process optimization, workforce management, and client relations, with a focus on driving business success through exceptional service delivery and financial performance.The ideal candidate will have 10+...

Tookitaki Manila, National Capital Region, PhilippinesHead of Service DeliveryTookitaki is seeking a Service Delivery Head to lead the end-to-end implementation of both On-Premise and Compliance-as-a-Service (CaaS) solutions. This role is pivotal in ensuring seamless client onboarding, deployment, and operational excellence, managing complex implementations...

The Head of Service Delivery is responsible for ensuring that all construction projects are delivered on time, within scope, and with the highest standards of quality and safety. This role oversees the execution of both horizontal and vertical construction projects, ensuring operational excellence, client satisfaction, and continuous process improvement. The...

CARTRACK is seeking a highly skilled and experienced professional to fill the role of Service Delivery Head. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality services to our customers.Key Responsibilities:Oversee the customer service support center to ensure timely resolution of customer...

Cognizant Technology Solutions Philippines Inc. is a leading provider of IT solutions, and we are looking for an experienced IT Delivery Head to join our team.In this role, you will be responsible for leading our IT delivery teams to deliver exceptional solutions to our clients. You will analyze business data, assign tasks to team members, and solve complex...

We're looking for an experienced Head of Service Delivery who can lead our operations with precision and dedication. As a key member of our team, you'll be responsible for driving customer satisfaction through effective query resolution, product monitoring, and customer retention strategies.Key Skills:Leadership: Proven track record in team management, with...

The Head of Service Delivery ensures the timely, high-quality completion of construction projects, overseeing both horizontal and vertical builds. This role focuses on operational excellence, client satisfaction, and continuous improvement while collaborating with internal teams and external stakeholders to optimize efficiency and ensure regulatory...

Key AccountabilitiesThe Head of Service Delivery is accountable for delivering high-quality results across multiple projects simultaneously.Performance MetricsOperational Efficiency Improvement – Achieve at least a 10% reduction in project execution inefficiencies annually.Client Satisfaction Rate – Ensure a high level of client satisfaction through...

Service Delivery Excellence in BankingAbout the RoleThis leadership position is responsible for driving service delivery, incident management, and continuous improvement initiatives in our API Services division.Key ResponsibilitiesDevelop and implement service management strategies to drive business growth and excellence.Lead and manage a high-performing...

At Omega Healthcare Management Services Inc., we are committed to delivering exceptional client service and exceeding our clients' expectations. To achieve this goal, we are seeking an experienced professional to fill the position of Client Service Operations Director.As a key member of our team, you will be responsible for leading the delivery of...

Socium is looking for a seasoned Microsoft Business Applications Delivery Head to lead our technical delivery services teams. As a Business Applications Delivery Head, you'll collaborate extensively with certified experts on technical delivery services.About the Role:Program leadership and resource planning.Ensuring program profitability while implementing...

Job Summary:Reports to: Product Delivery Unit HeadWe are looking for a seasoned Tech Team Head to lead the application delivery team for Core Business Delivery. The successful candidate will manage complex projects involving digital and online transaction solutions and lead a team of developers and IT professionals. This role demands a blend of technical...

About The OpportunityE2E hands-on experience in executing S2P Processes, Preparation, presentation, tracking and counter steering of KPIs/OKRs through data-driven dashboards for ReportingResponsible for UAT activities across APAC, EU, and TR regions, ensuring the seamless implementation of workflows for end-to-end billing processes, while executing...

Job Roles & Responsibilities:We are a specialist IT Consulting Services company looking for a skilled Head of Technology Delivery to join our team. The successful candidate will be responsible for overseeing and guiding our team of technology professionals, ensuring the successful execution of technology projects.The ideal candidate will have strong...

Job SummaryThe primary objective of this role is to ensure the smooth and continuous operation of Change Management processes across AIA Digital+ Philippines. The successful candidate will contribute to maintaining high levels of service availability, minimizing disruptions to business operations, and driving continuous improvement in service delivery and...

We are seeking an experienced delivery management professional to lead our efforts in achieving account success. As the Head of Delivery Management, you will be responsible for overseeing the delivery of all projects and services, ensuring they meet client expectations and organizational standards.Your Leadership StyleYou have a proven track record of...

About the JobWe are seeking a highly skilled Business Services Manager to join our team at jobstreet - Jobboard. As a key member of our organization, you will be responsible for driving the efficient execution of various business services.Your primary focus will be on ensuring that services are delivered based on Service Level Agreements (SLA) and in...

Join KONE as Our Head of Delivery OperationsAt KONE, we're shaping the future of urban living by moving 2 billion people daily with cutting-edge elevators and escalators. With over 60,000 professionals across 60+ countries, we are a global leader in our industry, achieving EUR 11.1 billion in net sales in 2024.Are you ready to drive innovation, performance,...

About the RoleThe Head of Service Delivery at ACTUATE BUILDERS, INC. plays a critical part in driving business success through effective project delivery.Key Skills and QualificationsStrong leadership and project management skills.Excellent stakeholder management and client relationship-building abilities.Deep understanding of construction methodologies,...

Role Definition:The IT Service Delivery Lead leads the business segment's dedicated service delivery team which is composed of a team of systems analysts and technology delivery managers, reporting directly to BU Technology Heads.He/She is accountable for technology service delivery for their dedicated Business Segment. The Service Delivery Lead partners...