Station Head
1 week ago
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
About the unit:
The Last Mile Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction.
About the job:
- Station Heads ensure that the hub meets the target Key Results Area of each hub such as but not limited to Cost Per Parcel, Pick-up / RTS success rates, and customer satisfaction.
- The Station Head also monitors the performance of all the Assistant Station Heads / Officers and ensures that the hub is properly staffed during extended / weekend operations.
Minimum Qualifications:
- Must have at least 2 years of experience in the supply chain/logistics industry.
- Proven experience in working cross-functionally - proposing and executing initiatives that require multi-department collaboration.
- Basic knowledge of various computer programs, including Microsoft Word, Excel, PowerPoint, Project, and other related software programs.
- Prior experience with a start-up and a logistics company is preferred but not required.
- Parcel/s Management experience.
Why should you join Ninja Van?
- We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs.
- We empower you to learn and grow with us through our curated learning and development programs.
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