Account Management Representative

2 days ago


Quezon City, National Capital Region, Philippines Metacom Full time

We're seeking a highly organized and detail-oriented individual to join our team as a Phone Inquiry Coordinator. In this role, you'll be responsible for managing incoming phone inquiries, ensuring seamless communication between clients and our administrative group.

Main Responsibilities:
  • Inquiry Management: Handle incoming phone inquiries, providing clear and concise information to clients while escalating complex issues to the appropriate team members.
  • Documentation and Record-Keeping: Maintain accurate records of client interactions, including call details and outcomes.
  • Collaboration: Work closely with the administrative group to ensure timely resolutions to client inquiries.

If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you



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