Crypto Service Expert

1 week ago


Dasmariñas, Calabarzon, Philippines beBeeCrypto Full time ₱600,000 - ₱900,000
Crypto Customer Success Role

We are seeking a professional with exceptional customer service skills to excel in meeting cryptocurrency customers' expectations.

Responsibilities:

  • Maintaining a positive attitude toward customers at all times.
  • Responding to comments and queries in a timely manner.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Staying informed about product specifications.
  • Processing orders, forms, and requests.
  • Keeping records of customer interactions.
  • Improving the server and community experience.
  • Providing feedback on the customer service process.
  • Ensuring customer satisfaction and providing professional support.

Requirements:

  • Familiarity with CRM systems.
  • Ability to navigate community management tools.
  • Customer orientation and adaptability.
  • Excellent communication and presentation skills.
  • Time management and prioritization skills.


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