Customer Service Representative: Thriving in a Dynamic BPO Environment
2 days ago
As a Customer Service Representative, you will be part of our dynamic team at Nityo Infotech Services Philippines. This role offers an exciting opportunity to work in a fast-paced BPO environment where your exceptional communication skills and passion for delivering excellent customer service will shine.
Key Responsibilities- Deliver outstanding customer service through various channels including voice, nonvoice, and chat support.
- Responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.
- Work closely with the team to ensure seamless service delivery and continuous improvement.
- A degree in any field or 2 years of vocational course completion.
- At least 1-2 years of experience in Voice CS or related fields.
- Excellent verbal and written communication skills, with the ability to converse confidently.
- Customer service oriented with a focus on empathy and problem-solving.
- BPO customer service experience is a plus, but not required.
- A competitive salary package with incentives up to PHP 4,000.
- Flexible scheduling options, including shifting schedules.
- Opportunities for career growth and development within our organization.
This role requires working onsite at our Makati location, which offers a convenient setup for those in the area. You can expect a dynamic and supportive work environment, perfect for individuals who thrive in a collaborative setting.
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