Unlock Your Potential as a Customer Service Representative

13 hours ago


Makati City, National Capital Region, Philippines Caldwell Full time

Company Overview

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Caldwell is a dynamic and growth-oriented company that prides itself on providing exceptional customer service. Our team is dedicated to delivering top-notch support to our clients, and we're looking for talented individuals like you to join our ranks.

Salary

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We offer a competitive salary that reflects your value to our organization. As a member of our team, you can expect a fair compensation package that takes into account your skills, experience, and contributions.

Job Description

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Your primary responsibility will be to provide exceptional customer service to our clients. This involves following standard operations and procedures, recognizing and escalating priority problems, and ensuring one call resolution prioritizing customer satisfaction.

Required Skills and Qualifications

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To succeed in this role, you'll need to possess excellent phone etiquette, verbal, written, and interpersonal skills. You should also be able to multitask, organize, and prioritize work effectively. With or without BPO experience, we welcome candidates who are at least high school graduates (old curriculum) or ALS graduates.

Benefits

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As a valued member of our team, you'll enjoy a range of benefits, including:

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  • A competitive salary that rewards your hard work and dedication">
  • The opportunity to grow and develop your skills with us">
  • HMO coverage with two free beneficiaries from day one">
  • A shift schedule that allows you to balance your work and personal life">
  • Pioneer, non-voice, and easy accounts available for your convenience">
  • Free coffee and biscuits in the office to keep you energized throughout the day">
  • Retirement and life insurance for qualified staff members">
  • Incentives and signing bonuses to recognize your achievements">
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Others

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We're proud to offer a supportive and inclusive work environment that values diversity and teamwork. If you're passionate about delivering exceptional customer service and want to join a dynamic team that's growing and thriving, we'd love to hear from you.



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