Call Center Agent Position in Pasig-Ortigas
5 days ago
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
Job OverviewThis is an exciting opportunity to work in a dynamic environment, providing top-notch customer service to clients across various industries.
The ideal candidate will be responsible for identifying and assessing customers' needs, inquiries, or concerns and providing accurate and appropriate solutions using established scripts and procedures.
Key Responsibilities- Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using established scripts and procedures.
- Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.
To succeed in this role, you must possess the following qualifications:
- Amenable to working onsite (office-based).
- Filipino Citizen, or hold relevant residence status.
- 18 years old and above.
- High school diploma or equivalent; further education or relevant certifications will be a plus.
- Candidates must be conversant in English language.
While not required, the following qualifications would be advantageous:
- Proven customer service experience, preferably in a call center or customer support environment.
We value our employees and strive to create a positive and supportive work environment that fosters growth and development.
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Pasig, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full timeOverviewWe are a dynamic call center looking for highly motivated and customer-oriented individuals to join our team as Call Center Agents.
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