Customer Service Representative

4 days ago


Pasig, National Capital Region, Philippines Neksjob Full time

At Neksjob, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Agent, you will be responsible for handling customer concerns and complaints regarding goods and services.

About the Role

This is a fantastic opportunity to work in a fast-paced environment where you will be assisting consumers with returns, upgrades, and purchases, as well as providing guidance and technical support.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide excellent communication and interpersonal skills to build strong relationships with customers
  • Work collaboratively with internal teams to resolve complex customer issues
Requirements

To be successful in this role, you will need:

  • At least 6 months of call center experience
  • Good to excellent English communication skills
  • Ability to start immediately
Benefits

We offer a competitive salary package, exciting performance bonuses, generous referral incentives, best-in-class healthcare benefits from Maxicare, and an inspiring and fun work environment with endless career advancement opportunities.



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