Remote Customer Experience Representative

7 days ago


Rizal, Philippines beBeeCustomerService Full time ₱4,800 - ₱7,200
Job Overview

Our team is seeking individuals who are passionate about delivering exceptional customer experiences in a fully remote environment. We're looking for people who love helping others and want to grow their careers with us.

Key Responsibilities
  • Respond to customers via chat, email, or phone in a professional and friendly manner.
  • Handle inquiries related to product information, order tracking, returns, and account concerns.
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support.
  • Stay informed on product updates and support practices to ensure a consistent customer experience.
Requirements
  • Excellent written and spoken communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.


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