Remote Customer Service Representative
7 days ago
About the Role
We are seeking enthusiastic and customer-focused professionals to fill a challenging position as Remote Customer Service Representative.
In this role, you will engage with customers via inbound and outbound calls, resolve issues efficiently, and provide exceptional service from home.
Key Responsibilities:
- Handle customer inquiries and concerns via phone, email, or chat
- Resolve customer issues through effective problem-solving and conflict resolution
- Maintain accurate records of interactions and provide updates to customers
- Fulfill sales objectives by promoting new products and services
Requirements:
- High school diploma or equivalent
- 1+ years of customer-facing experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with software applications
Benefits:
- HMO coverage and dependent benefits
- Dental coverage and in-house dental assistance
- Free meal during training
- Career growth opportunities and learning
- Allowances for meals, clothing, laundry, and other expenses
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