Remote Customer Service Agent

7 days ago

Rizal, Philippines beBeeCustomer Full time $60,000 - $90,000
Customer Service Representative Position

We are seeking a highly skilled and experienced customer service representative to join our team.

  • This is a full-time remote position that offers the opportunity to work with a dynamic and supportive team.
Job Description:

The primary responsibility of this role is to provide exceptional customer service through various channels including calls, emails, and chats.

You will be responsible for handling customer inquiries, resolving issues, and providing solutions to customers in a timely and professional manner.

In addition, you will be required to maintain accurate records of customer interactions and provide feedback to improve customer satisfaction.

Required Skills and Qualifications:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to multitask and work under pressure.

You should also have prior experience in customer service, preferably in an e-commerce environment, and be proficient in using CRM software, such as Shopify.

Furthermore, you should have strong analytical and problem-solving skills, as well as the ability to work independently and as part of a team.

Benefits:

We offer a competitive starting pay rate of $4-$5.50/hour based on support type, and fully remote work environment.

Additionally, we provide pandemic-proof job security, weekly pay, paid breaks and training, paid time off, HMO coverage up to $50/month, career growth opportunities, and performance reviews.

Our company values its employees and provides a supportive and collaborative work environment.

We believe in the importance of work-life balance and offer flexible scheduling to accommodate your needs.

What We Are Looking For:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

Please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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