Customer Experience Ambassador

7 days ago

Rizal, Philippines beBeeCustomer Full time ₱6,000,000 - ₱9,000,000
Job Description">

We are seeking a highly motivated and dedicated professional to fill the role of Customer Service Representative. This is a full-time position that will play a crucial role in our organization's success.

The Customer Service Representative will be responsible for performing a wide range of activities that will positively impact the organization and contribute to guiding the strategic operations for the company.

">Responsibilities:">
  • ">
  • Answer inbound phone calls and provide exemplary customer service with every interaction.">
  • Provide resolution on the first interaction with the caller.">
  • Deliver quality results with every interaction in a timely manner.">
  • Collect and gather all necessary information for clinical review.">
  • Be cross-trained with other communication platforms (outbound calls, chats, emails) as needed.">
">Requirements:">
  • ">
  • Strong communication skills, able to take unstructured information and structure it.">
  • Ability to work cross-functionally across remote teams.">
  • Kind, patient, and caring in even the most stressful situations.">
  • Intellectual curiosity with a strong desire to understand a problem and work it to a viable solution.">
  • Ability to navigate and use multiple systems to compile needed information in a timely manner.">
  • Skilled in problem-solving and delivering quality results.">
  • Excellent interpersonal skills, oral and written communication skills.">
  • Ability to meet established performance targets for quality and volume completed hourly, daily, weekly, and monthly.">
  • Flexibility and agility; works well in ambiguous situations and has a clear understanding of an early-stage startup environment.">
">Benefits">
  • ">
  • Monthly Company Bonus Program">
  • Paid Vacation Leave">
  • Holiday Bonus">
">

Required for consideration: Screenshot of your present ISP speed results via speedtest.net and screenshot of your computer/laptop specs.

"],

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